Listen up - It’s time to talk about The People Experience Hub
I’ve spent years helping CEOs and business leaders create thriving workplaces where people feel valued, heard, and empowered. The smart ones know employee engagement is not just a metric—it’s the foundation of success.
According to Harvard Business School Professor Robert Kaplan’s book, The Balanced Scorecard: Translating Strategy into Action, 90% of organisations fail to deliver their strategies successfully. Ineffective allocation of resources, poor risk management, vagueness, lack of support across the business and an imbalance of control are often cited as key points of failure. I can simplify that to one causality: not listening.
We don’t listen to the people talking to the customers day in, day out. We don’t listen to the ones building the products and handling defects and bugs all day. We never asked any of the teams working on the numbers that don’t sit under ‘New Revenue’, how their day might have been. We haven’t got a clue what’s happening in HR, why recruitment is taking longer, why leavers left, and who knows when we last checked in with Terry over in I.T.
Big mistake. At Cultures That Pop, we know you don't grow by talking, but instead by listening. Listen to the people who will take your strategy and live it. They are they ones that will flag where it will flop and tell you how to make pop! Because they’ve seen what fails first-hand and they know the ways to win.
So, how do you listen to hundreds of people all at once?
That’s what I asked myself while delving deep into the data-collecting world of employee surveys. Which would provide the best means of listening to an entire workforce? After extensively road-testing some of the biggest names in the survey areas, with some helpful hands-on experience, I’ve found The People Experience Hub (PX Hub) to be the perfect fit.
A Solution Built for People, Not Just Data
The intuitive, people-first approach drew me to The People Experience Hub. While many engagement platforms focus purely on collecting data, PX Hub takes things further by offering real-time insights and action-driven recommendations. I’m all about action. This is not just about measuring engagement; it’s about improving it.
The platform’s ability to capture employee sentiment through pulse surveys, continuous feedback loops, and deep-dive analytics allows organisations to understand what really matters to their people. Plus, the simplicity of the dashboards means that HR teams, business leaders and Managers all across the company can quickly see trends, act on insights, and measure the impact of their actions.
Things I love about it
Ease of Use – One of the standout features of PX Hub is its user-friendly interface. Unlike clunky, outdated HR tools, this platform is intuitive, visually engaging, and easy to navigate for both employees and HR professionals.
Customisability – Every organisation has unique challenges and goals. PX Hub allows businesses to tailor engagement strategies with customisable surveys, bespoke analytics, and adaptable dashboards. This ensures that you can measure what truly matters to their people.
Actionable Insights – Collecting data is one thing, but knowing what to do with it is another. PX Hub’s AI-powered insights and action-planning tools help you take meaningful steps to improve things.
Integration-Friendly – Great news for HR, PX Hub seamlessly connects with existing HRIS and communication tools, making adoption smoother and more effective.
Human-Centric Approach – The team behind PX Hub seriously give a damn. Trust me when I say all they do is talk all day about improving employee experience. I’ve seen how closely they work with clients to ensure the platform meets their evolving needs and aligns with their company culture.
They listen – The People Experience Hub team is highly receptive to feedback and continually enhances its offerings. Their commitment to innovation is admirable and one of the reasons I chose to partner with them.
What are they like to work with?
Beyond the technology itself, the culture of The People Experience Hub team is spot on. They embody the values they encourage in their clients—openness, collaboration, and a genuine passion for creating better workplaces. You only have to check out some of Nick’s posts on LinkedIn to see how passionate they are about what they do and why they do it.
My belief is that they are not just selling software; they really are dedicated to helping you transform the employee experience, and with such amazing accessibility tools as standard, they’re the only survey that made me think, “Yep, they really do care about everyone’s experience”
How can you make the most of this tech?
While PX Hub can support businesses of all sizes and industries, it’s particularly well-suited for those that:
Have a people-first mindset and prioritise culture as a strategic driver.
Value continuous feedback and want real-time insights rather than an annual survey approach.
Need a flexible, scalable engagement platform that grows with their business.
Want to empower leaders at all levels to take action on engagement insights, rather than relying solely on HR teams.
Ready to join the 10% club?
Employee engagement isn’t just a fluffy HR thing—it’s a business imperative. Engaged employees drive performance, innovation, and customer satisfaction. Don’t sit thinking 90% of organisations fail to deliver their strategies, so I guess we’re doomed. By partnering with The People Experience Hub, you can join the 10% doubling down on strategic success.
At Cultures That Pop, we help organisations source survey tech, implement, launch and communicate how it all works. We’re able to translate employee insights into meaningful actions that support business goals, and we’re experts in engaging employees in those activities.
So, if, like us, you’re looking for an engagement solution that is as strategic as it is people-centred, check out The People Experience Hub. Together, we create workplaces where employees don’t just show up—they genuinely care and love their jobs.